To resolve this issue, follow the steps below:

  1. Delete any Grammarly password reset emails that you might have received to your email address
  2. Then, clear your browser cookies by following the steps described in this article
  3. Request a new password reset email at
  4. In the email that you’ll receive shortly after, please click Reset Password to set a new password for your account

If you’re still having trouble, use a different browser or machine to access the email, then try resetting your password again. You can use any of these browsers to access your account: Firefox, Chrome, Safari, and Edge.