Help Center

View our online help guides (click here) or use the search box below to search directly for what you need help with. For chat support click through to our support-center where we have a live chat option.

    Discover the best practices for incorporating our products into your daily routine, and ensure their freshness and efficacy for your well-being. Explore the details below and find out the Do’s and Dont’s related to the consumption and usage of our functional foods.

    Unlocking the Full Potential of Our Medical Oils

    Unlocking the Full Potential of Our Medical Oils


    Plan to consume our oils shortly after purchase?

    Always keep at your fridge for less than 5% polyphenol loss in 12 months.

    Refrigeration not necessary if you plan to consume our oils within 30 days after purchase.

    Find out why freezing our oils is the ultimate way of storage.

    Store at -18°C for up to 36 months with minimal polyphenol, aroma and taste loss.

    Avoid freezing if you are planning to consume our oils within 12 months. Always refrigerate.

    Elevated temperatures can lead to a significant loss of health benefits and taste.


    Add Water
    Contact with water leads to hydrolysis, which reduces the effectiveness of bioactives.


    Food Combinations
    What types of foods should your oils be added to?

    Add our oils to crackers, yogurt, salads and vegetables.

    Avoid adding our oils to soups or any form of watery food or drink.

    Crystallization Effect: Refrigeration may cause crystallization due to high mono-unsaturated fatty acid content, indicating oil quality.

    Easy Usage: To use our products effortlessly, remove the desired bottle from the refrigerator 5 minutes before consumption. This allows the oil to return to its liquid state, delivering its full power and flavor.