Refund Process As soon as our team gets your return, you’ll receive your refund or credit within 14-21 days. Online refunds will be made to the credit card or account used in the original purchase transaction. Returns to our distribution centers must be postmarked no later than 14 days after the original purchase date. Original invoice must accompany returned product in order for a refund to be processed. If a special coupon code is used and the product is returned, the funds will be placed back on the original coupon. Returned product must be in its original state or be defective to be accepted for a refund or exchange. You will be responsible for all return shipping and handling costs, as well as duties and/or taxes for International orders. Tags:SupportShare: